Welcome to the Customer Service Portal.

This portal serves two functions:

To view a list of outstanding claims, Login and click on the “Tickets” tab.

To submit a Customer Service Ticket click on “New Support Ticket”.

If you have any issues submitting a ticket please call (815) 873-3000 or email CustomerService@PaidWarranty.com

How can we help you today?

Solution home General

FAQ

Frequent Asked Questions

Claim Processing
Do you close the claim in the DMS? Yes, we remotely code and book claims before closing and submitting them. How long does it take to close a claim? Claim...
Wed, 26 Apr, 2023 at 4:51 PM
Getting Started
How fast can you set up my dealership? Every dealership’s situation is different, but usually within a week. Will you train my employees to process claims?...
Wed, 26 Apr, 2023 at 4:53 PM
Customer Service
Do we have a main contact at WPI? Yes, you’ll have a dedicated account specialist ready to help (not applicable for the Basic Plan).
Wed, 26 Apr, 2023 at 4:54 PM