Welcome to the Customer Service Portal.

This portal serves two functions:

To view a list of outstanding claims, Login and click on the “Tickets” tab.

To submit a Customer Service Ticket click on “New Support Ticket”.

If you have any issues submitting a ticket please call (815) 873-3000 or email CustomerService@PaidWarranty.com

Improve Your Warranty Process

How To Significantly Increase Claim Turnaround
Want faster payments on your warranty claims? As WPI receives claims from our customers, we have found that many claims scanned to us are full of unnec...
Tue, 1 Oct, 2019 at 11:46 AM
Retain Your Warranty Repair Dollars : Fixed Ops Magazine
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No5/index.php#/p/58
Thu, 8 Oct, 2020 at 12:39 PM
Warranty Trend Reports, hinder or help?
What are the benefits of regularly reviewing the warranty trend report? Is there any benefit to the dealership, besides the obvious of avoiding a manufa...
Wed, 26 Apr, 2023 at 7:13 PM